2000
Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments
J. Joseph Cronin, Michael K. Brady, G. Tomas M. Hult
Journal of RetailingTop-listed
6.4k
cites
Faculty
Michael K. Brady is a Marketing scholar at Florida State University. Research spans Consumer Behavior in Brand Consumption and Identification, Consumer Retail Behavior Studies. 77 works, 20k citations (h-index 37).
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Affiliation on publications · Florida State University
J. Joseph Cronin, Michael K. Brady, G. Tomas M. Hult
Journal of RetailingTop-listed
Michael K. Brady, J. Joseph Cronin
Journal of MarketingTop-listed
Clay M. Voorhees, Michael K. Brady, Roger J. Calantone, Edward Ramirez
Journal of the Academy of Marketing ScienceTop-listed