2000
Switching barriers and repurchase intentions in services
Michael A. Jones, David L. Mothersbaugh, Sharon E. Beatty
Journal of RetailingTop-listed
1.6k
cites
Faculty
Michael A. Jones is a Marketing scholar at Southeastern Louisiana University. Research spans Consumer Behavior in Brand Consumption and Identification, Consumer Retail Behavior Studies. 250 works, 8.7k citations (h-index 32).
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Affiliation on publications · American Mathematical Society
Michael A. Jones, David L. Mothersbaugh, Sharon E. Beatty
Journal of RetailingTop-listed
Michael A. Jones, Kristy E. Reynolds, Mark J. Arnold
Journal of Business ResearchTop-listed
Michael A. Jones, David L. Mothersbaugh, Sharon E. Beatty
Journal of Business ResearchTop-listed