The Impact of New Media on Customer Relationships
Thorsten Hennig‐Thurau, Edward Carl Malthouse, Christian Friege, Sonja Gensler, Lara Lobschat, Arvind Rangaswamy, Bernd Skiera
Journal of Service Research OATop-listed
Faculty
Edward Carl Malthouse is a Marketing scholar at Northwestern University. Research spans Consumer Behavior in Brand Consumption and Identification, Consumer Market Behavior and Pricing. 228 works, 12k citations (h-index 50).
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Affiliation on publications · Northwestern University
Thorsten Hennig‐Thurau, Edward Carl Malthouse, Christian Friege, Sonja Gensler, Lara Lobschat, Arvind Rangaswamy, Bernd Skiera
Journal of Service Research OATop-listed
Bobby J. Calder, Edward Carl Malthouse, Ute Schaedel
Journal of Interactive MarketingCore
Edward Carl Malthouse, Michael Haenlein, Bernd Skiera, Egbert Wege, Xiaoquan Zhang
Journal of Interactive Marketing OACore