2006
Measuring Service Quality in E-Retailing
Joel E. Collier, Carol C. Bienstock
Journal of Service ResearchTop-listed
1k
cites
Faculty
Joel E. Collier is a Marketing scholar at Mississippi State University. Research spans Consumer Behavior in Brand Consumption and Identification, Consumer Retail Behavior Studies. 60 works, 4.6k citations (h-index 24).
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Flewellen Endowed Chair of Marketing · Mississippi State University
Joel E. Collier, Carol C. Bienstock
Journal of Service ResearchTop-listed