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Bowling Green State UniversityManagement & Strategy

Dwayne D. Gremler

Faculty

Customer Service Quality and Loyalty
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#231
/398 · Management & Strategy
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Teaching
—/5
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Citations
22k
h 41 · i10 53
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0
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Service
0
0 current · 0 honors
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Influence
23/100
Top 59%
Momentum
3/100
Established
0 reviews
Teaching
—/ 5
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Fair grading—
5 lenses
About

Dwayne D. Gremler is a Management & Strategy scholar at Bowling Green State University. Research spans Customer Service Quality and Loyalty. 86 works, 22k citations (h-index 41).

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Distinguished Teaching Professor · Bowling Green State Uniersity

Most-cited work

Wiki completeness4 / 12
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