2009
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Jiyoung Kim, Byoungho Ellie Jin, Jane Swinney
Journal of Retailing and Consumer ServicesCore
523
cites
Faculty
Byoungho Ellie Jin is a Marketing scholar at North Carolina State University. Research spans Consumer Behavior in Brand Consumption and Identification, Consumer Retail Behavior Studies. 219 works, 6.1k citations (h-index 37).
Generated from open data. Know them? Add to this profile or claim it.
Invited Distinguished Professor · Ewha Womans University
Jiyoung Kim, Byoungho Ellie Jin, Jane Swinney
Journal of Retailing and Consumer ServicesCore
Sojin Jung, Byoungho Ellie Jin
International Journal of Consumer StudiesCore
Byoungho Ellie Jin, Jin Yong Park, Jiyoung Kim
International Marketing ReviewCore