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Claremont Graduate UniversityManagement & Strategy

Bernard J. Jaworski

Faculty

Business Strategy and InnovationCustomer Service Quality and Loyalty
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BJ
Established
#172
/397 · Management & Strategy
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Teaching
—/5
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Citations
39k
h 41 · i10 56
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0
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0
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Service
0
0 current · 0 honors
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$0
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Influence
24/100
Top 45%
Momentum
14/100
Established
0 reviews
Teaching
—/ 5
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Fair grading—
5 lenses
About

Bernard J. Jaworski is a Management & Strategy scholar at Claremont Graduate University. Research spans Business Strategy and Innovation, Customer Service Quality and Loyalty. 134 works, 39k citations (h-index 41).

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Affiliation on publications · Claremont Graduate University

Most-cited work

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