The impact of green experience on customer satisfaction: evidence from TripAdvisor
Yixiu Yu, Xu Li, Tun-Min Catherine Jai
International Journal of Contemporary Hospitality ManagementCore
Faculty
Yixiu Yu is an Associate Professor of Business Information Systems at Central Michigan University. She received her PhD in Business Administration from Texas Tech University. Her research interests include the unipolar perspective on user satisfaction and dissatisfaction, user ambivalence, post-adoption behavior, human–AI interaction, and extended reality. Her work has appeared in Decision Support Systems, Journal of Computer Information Systems, Journal of Retailing and Consumer Services, among others.
Associate Professor · Central Michigan University
Yixiu Yu, Xu Li, Tun-Min Catherine Jai
International Journal of Contemporary Hospitality ManagementCore
Xu Li, Youcheng Wang, Yixiu Yu
International Journal of Hospitality Management OATop-listed
Yixiu Yu, Fred D. Davis, Eric A. Walden, Ofir Turel
Journal of Retailing and Consumer ServicesCore