1997
Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption
James D. Westphal, Ranjay Gulati, Stephen M. Shortell
Administrative Science Quarterly OATop-listed
1.5k
cites
Faculty
Stephen M. Shortell is a Economics scholar at University of California, Berkeley. Research spans Healthcare Policy and Management. 471 works, 29k citations (h-index 81).
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Professor and Center Director · UC Berkeley School of Public Health
James D. Westphal, Ranjay Gulati, Stephen M. Shortell
Administrative Science Quarterly OATop-listed
Ewan B Ferlie, Stephen M. Shortell
Milbank Quarterly OATop-listed
Bernard J. Horak, William E. Welton, Stephen M. Shortell
PubMed