Robert F. Lusch
Faculty
Customer Service Quality and LoyaltyInnovation and Knowledge Management
Influence90
Citations92
h-index88
Recent output20
Teaching50
Mentorship49
Momentum5
Peer review50
Contribution to the field
0.59%
of the field's citations
0
editorial / PC / society roles
0
field honors
0
Advisees
Rankings & recognition
看好 · Backing
+0 / 90d0backers
Peer review
Verified scholars in the field — identities protected