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University of ArizonaManagement & Strategy

Robert F. Lusch

Faculty

Customer Service Quality and LoyaltyInnovation and Knowledge Management
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Established
#43
/398 · Management & Strategy
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Teaching
—/5
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Citations
59k
h 76 · i10 156
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0
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0
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Service
0
0 current · 0 honors
Funding
$0
0 grants · 0 partners
Influence
29/100
Top 10%
Momentum
4/100
Established
0 reviews
Teaching
—/ 5
Clarity—
Helpfulness—
Fair grading—
5 lenses
About

Robert F. Lusch is a Management & Strategy scholar at University of Arizona. Research spans Customer Service Quality and Loyalty, Innovation and Knowledge Management. 268 works, 59k citations (h-index 76).

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Affiliation on publications · University of Arizona

Most-cited work

Wiki completeness4 / 12
33%

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