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The University of Texas at AustinManagement & Strategy

Robert A. Peterson

Faculty

Customer Service Quality and LoyaltyManagement and Marketing Education
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#151
/398 · Management & Strategy
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Teaching
—/5
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Citations
24k
h 55 · i10 102
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0
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0
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Service
0
0 current · 0 honors
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$0
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Influence
25/100
Top 37%
Momentum
21/100
Established
0 reviews
Teaching
—/ 5
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Fair grading—
5 lenses
About

Robert A. Peterson is a Management & Strategy scholar at The University of Texas at Austin. Research spans Customer Service Quality and Loyalty, Management and Marketing Education. 200 works, 24k citations (h-index 55).

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Affiliation on publications · The University of Texas at Austin

Most-cited work

Wiki completeness4 / 12
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