2007
The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research
O. Zeynep Akşin, Mor Armony, Vijay Mehrotra
Production and Operations ManagementTop-listed
767
cites
Faculty
Mor Armony is a scholar at New York University. Research spans Advanced Queuing Theory Analysis, Supply Chain and Inventory Management. 51 works, 3.2k citations (h-index 25).
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Affiliation on publications · New York University
O. Zeynep Akşin, Mor Armony, Vijay Mehrotra
Production and Operations ManagementTop-listed
Mor Armony, Shlomo Hanan Israelit, Avishai Mandelbaum, Yariv N. Marmor, Yulia Tseytlin, Galit B. Yom‐Tov
Stochastic Systems OACore
Mor Armony, Constantinos Maglaras
Operations ResearchTop-listed