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University of South AlabamaManagement & Strategy

K. Michele Kacmar

Faculty

Customer Service Quality and LoyaltyJob Satisfaction and Organizational Behavior
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#70
/398 · Management & Strategy
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Teaching
—/5
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Citations
26k
h 78 · i10 151
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Service
0
0 current · 0 honors
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Influence
27/100
Top 18%
Momentum
23/100
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0 reviews
Teaching
—/ 5
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5 lenses
About

K. Michele Kacmar is a Management & Strategy scholar at University of South Alabama. Research spans Customer Service Quality and Loyalty, Job Satisfaction and Organizational Behavior. 252 works, 26k citations (h-index 78).

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Affiliation on publications · University of South Alabama

Most-cited work

Wiki completeness4 / 12
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