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Oklahoma State UniversityManagement & Strategy

Jinyoung Im

Faculty

Customer Service Quality and LoyaltyJob Satisfaction and Organizational Behavior
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Steady
#16
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Teaching
—/5
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Citations
1.7k
h 19 · i10 26
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Influence
16/100
Top 88%
Momentum
46/100
Steady
0 reviews
Teaching
—/ 5
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5 lenses
About

Jinyoung Im is a Management & Strategy scholar at Oklahoma State University. Research spans Customer Service Quality and Loyalty, Job Satisfaction and Organizational Behavior. 56 works, 1.7k citations (h-index 19).

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Affiliation on publications · Oklahoma State University

Most-cited work

Wiki completeness4 / 12
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