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Rollins CollegeManagement & Strategy

Jessica L. Ogilvie

Faculty

Customer Service Quality and LoyaltyJob Satisfaction and Organizational BehaviorManagement and Marketing Education
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Teaching
—/5
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Citations
1.3k
h 14 · i10 17
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Service
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0 current · 0 honors
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Influence
15/100
Top 96%
Momentum
40/100
Steady
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Teaching
—/ 5
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5 lenses
About

Jessica L. Ogilvie is a Management & Strategy scholar at Rollins College. Research spans Customer Service Quality and Loyalty, Job Satisfaction and Organizational Behavior, Management and Marketing Education. 64 works, 1.3k citations (h-index 14).

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Affiliation on publications · Rollins College

Most-cited work

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