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Jan B. Heide

Faculty

Business Strategy and InnovationCustomer Service Quality and LoyaltyInnovation and Knowledge Management
JH
Established
#208
/398 · Management & Strategy
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Teaching
—/5
0 reviews · 0% verified
Citations
24k
h 44 · i10 54
Academic descendants
0
0 Advisees · 0 gen
Collaborators
0
0 institutions
Service
0
0 current · 0 honors
Funding
$0
0 grants · 0 partners
Influence
23/100
Top 52%
Momentum
5/100
Established
0 reviews
Teaching
—/ 5
Clarity—
Helpfulness—
Fair grading—
5 lenses
About

Jan B. Heide is a Management & Strategy scholar at University of Wisconsin–Madison. Research spans Business Strategy and Innovation, Customer Service Quality and Loyalty, Innovation and Knowledge Management. 66 works, 24k citations (h-index 44).

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Affiliation on publications · The University of Melbourne

Most-cited work

Wiki completeness4 / 12
33%

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