2012
Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance1
Greta L. Polites, Elena Karahanna
MIS QuarterlyTop-listed
678
cites
Greta L. Polites
Faculty
Technology Adoption and User Behaviour
About
Greta L. Polites is an Associate Professor of Information Systems at Kent State University. She received her PhD in MIS from the University of Georgia. Her research focuses on individual level IS behaviors, particularly IS habits and resistance to change, and has appeared in MIS Quarterly, Journal of the AIS, and the European Journal of Information Systems. She was a recipient of the 2012 MISQ Paper of the Year and 2011 ISR Reviewer of the Year awards. For the past two years, she has served as a track co-chair for "Cognition and Human Behavior in Information Systems: track at the European Conference on Information Systems.
Affiliation on publications · Academy of Management
Most-cited work
2011
Conceptualizing models using multidimensional constructs: a review and guidelines for their use
Greta L. Polites, Nicholas H. Roberts, Jason Bennett Thatcher
European Journal of Information SystemsTop-listed
344
cites
2012
Shackled to the Status Quo: The Inhibiting Effects of Incumbent System Habit, Switching Costs, and Inertia on New System Acceptance
Greta L. Polites, Elena Karahanna
MIS QuarterlyTop-listed
206
cites