2002
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Vicki R. McKinney, Kanghyun Yoon, Fatemeh Mariam Zahedi
Information Systems ResearchTop-listed
2k
cites
Faculty
Fatemeh Mariam Zahedi is a Information Systems scholar at University of Wisconsin–Milwaukee. Research spans Technology Adoption and User Behaviour. 115 works, 8.5k citations (h-index 36).
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Affiliation on publications · University of Wisconsin–Milwaukee
Vicki R. McKinney, Kanghyun Yoon, Fatemeh Mariam Zahedi
Information Systems ResearchTop-listed
INFORMS Journal on Applied AnalyticsCore
Gaurav Kumar Bansal, Fatemeh Mariam Zahedi, David Gefen
Decision Support SystemsTop-listed