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Institute for Healthcare ImprovementManagement & Strategy

Leonard L. Berry

Researcher

Customer Service Quality and LoyaltyOrganizational Management and Innovation
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LB
Established
#19
/398 · Management & Strategy
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Teaching
—/5
0 reviews · 0% verified
Citations
111k
h 77 · i10 166
Academic descendants
0
0 Advisees · 0 gen
Collaborators
0
0 institutions
Service
0
0 current · 0 honors
Funding
$0
0 grants · 0 partners
Influence
30/100
Top 4%
Momentum
29/100
Established
Standing in the field
Top 4%
#19/ 398
Management & Strategy

#92 of 283 senior scholars by momentum

Influence96
Citations98
h-index88
Recent output81
Teaching50
Mentorship49
Momentum56
Peer review50
Momentum · 看涨
29/100
Established
Citation growth0
Recent output87
Pipeline0
Peer outlook35
Backing0
Recent honors0

Stage-aware: growth, pipeline, peers and backing

Pipeline
Papers between submission and print, reported by the scholar or co-authors
0

—

SubmittedUnder reviewMajor revisionMinor revisionAcceptedForthcoming
Contribution to the field
1.12%
of the field's citations
0
editorial / PC / society roles
0
field honors
0
Advisees
Rankings & recognition
    看好 · Backing
    +0 / 90d
    0backers

    Peer review

    Verified scholars in the field — identities protected

    Nearby in the field
    Wiki completeness5 / 12
    42%

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